1. Introduction

Welcome to CEE Box Builder ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Delivery and billing address
• Company name and VAT number (optional)
• Order and configuration details
• Payment information (processed securely by Stripe — we do not store card data)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Generate and send quotes upon request
• Improve our products and services
• Comply with legal obligations

4. Payment Processing

All payments are processed by Stripe, a PCI-DSS compliant payment processor. We do not store your card details. Your payment data is handled according to Stripe's Privacy Policy at stripe.com/privacy.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Stripe – for payment processing
• Shipping providers – to deliver your order
• Legal authorities – when required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order records are typically retained for 7 years for accounting and legal compliance purposes.

7. Your Rights

Under applicable data protection law (including GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, please contact us at the email address below.

8. Camera Permission

Our mobile application may request access to your device's camera. This permission is used solely to allow you to scan or photograph documents (such as receipts or product labels) as part of the order or configuration process. We do not capture, store, or transmit any images without your explicit action. Camera access is optional and the app remains fully functional without it.

9. Cookies

We use essential cookies and local storage to save your configuration preferences and session data. No third-party tracking or advertising cookies are used.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: